Ocwen or PHH Mortgage Foreclosure in New York — Your Options Explained

Ocwen Financial and PHH Mortgage operate under the same corporate umbrella and are among the more complex servicers to deal with in loss mitigation. If your mortgage is serviced by Ocwen or PHH and you're facing foreclosure in New York, you need to understand both the timeline and the specific way their loss mitigation process works.

Ocwen and PHH: What's the Difference?

Ocwen Financial acquired PHH Mortgage in 2018. The two brands continue to operate, and borrowers may be serviced under either name. In practice, both route through the same loss mitigation infrastructure and decision-making process. If you're unsure which entity services your loan, check your mortgage statement — the servicer name will appear there.

Loss Mitigation Options

Loan Modification — Ocwen/PHH offers proprietary modification programs and investor-specific options depending on who holds your loan. Their process requires a complete Request for Mortgage Assistance (RMA) package. Approval timelines can vary significantly depending on the investor.

Short Sale — A short sale with Ocwen/PHH requires a complete seller's package and a BPO. One important note: Ocwen loans are often backed by private label securitized trusts, which means approval must come from the trust's servicer guidelines — not just Ocwen's own policies. Understanding this layer matters.

Deed in Lieu — Available in limited cases when other options are exhausted.

Why Ocwen/PHH Files Can Be Challenging

Ocwen in particular has faced regulatory scrutiny over its servicing practices, and homeowners often report difficulty communicating with their loss mitigation teams. Files can sit without movement, documents get "lost" in the system, and escalation contacts can be hard to reach. These are real issues — not excuses. Having someone who knows how to navigate this matters.

How We Help

  • Situation review and realistic assessment of your options

  • Complete financial package preparation

  • Persistent follow-up with Ocwen/PHH loss mitigation

  • Escalation through proper channels when files stall

  • Coordination with licensed NY attorneys for court-related matters

No upfront fees. We are compensated only at resolution.

Call (646) 600-5995 or submit the form below.

Results depend on lender, investor, and court approval. No specific outcome is guaranteed. ProForeclosure.com is not affiliated with or endorsed by Ocwen or PHH Mortgage. We are not attorneys. NY residents: free housing counseling at 800-342-3736. No upfront fees per FTC MARS Rule. 3-day right to cancel per NY GBL §265-b.